What Lexcel is and What it is Not24 May 2018
In this blog we are going to dispel some of the myths surrounding what Lexcel is and what it is not.
- a flexible framework specifically designed to improve the management of your practice;
- a vehicle for ensuring consistency of approach which delivers efficient client care and matter management;
- a way of reducing failures in administration and client service resulting in fewer complaints;
- welcomed by professional indemnity insurers and may lead to a reduction in your premium; depending on your practice’s claims history;
- a framework which promotes the re-design of your business processes leading to a positive effect on your ‘bottom line’;
- a means of reducing strategic, operational and regulatory risks including compliance with the SRA’s Code of Conduct 2011 and Accounts Rules;
- accepted by the Legal Aid Agency as an alternative to the Specialist Quality Mark;
- an independent validation of your practice’s standards when responding to invitations to tender for the supply of services;
- a way of ensuring your firm is at the top of the page when a potential client searches on the Law Society’s Find a Solicitor website, either by area of law or by location.
Lexcel is not…..
- designed for The Law Society to be able to tell you how to run your practice – all plans policies and procedures are drafted by you to reflect what is best for your business;
- a visit from the Solicitors’ Regulation Authority – your assessor will be independent and assessment findings are communicated only to The Law Society;
- ‘passed’ or ‘failed’. There is a minimum standard to achieve and the assessment process facilitates the gap analysis which identifies areas to be worked on before accreditation can be accorded;
- allowed to get out of date. The Lexcel Panel, which is comprised of lawyers in private practice, continually review and revise the requirements of the quality mark to ensure that it remains consistent with best practice;
- difficult to apply for. IBP, as a Law Society accredited assessment body, is there to provide assistance every step of the way.